Supporting Challenging & Disengaged Learners

Course Code: CMB07

Program: Classroom Management, Behavior & Student Engagement

Course Overview: Some learners may appear disengaged, disruptive, or resistant because their needs are not being met. Effective support begins with looking beyond the visible behavior and seeking to understand what may be affecting participation and learning.

This course helps educators identify underlying learner needs and apply targeted strategies to improve participation, behavior, and support. It develops constructive approaches for responding to resistance, strengthening engagement, and supporting more positive learning experiences.

Learning Outcomes

• Recognise factors that may contribute to challenging behavior and disengagement
• Identify underlying learner needs
• Apply targeted strategies to improve participation
• Respond constructively to resistance and disruptive behavior
• Provide appropriate support that strengthens engagement and positive behavior

Target Audience: Educators, learning-support professionals, counsellors, behaviour-support staff, and school leaders supporting disengaged learners.

Learning Experience: Learners engage through video overviews, audio deep dives, study guides, practical examples, reflection prompts, workbook activities, applied tasks, knowledge checks, and end-of-module quizzes. Activities support early identification, calm responses, re-engagement, individual adaptation, and inclusive relationship-building.

Course Structure: 5 modules / 17 lessons.

Special Feature: Every module concludes with a Putting It All Together audio deep dive that connects the key lessons and supports reflection and practical application.

Pathway Focus: Understand underlying needs. Re-engage learners. Sustain inclusive participation.